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Leadership · typically years 7–15Boards, Teams & LeadershipMembers

Running the Development Shop

Directing the work is a different craft than doing it. Plans, budgets, staff structure, and the operating rhythm of a healthy shop.

Through the International NGOs lens

The weekly huddle and monthly numbers hour have to stretch across time zones and, often, multiple country offices, which changes what "same day, standing agenda" can realistically mean. Your cost-to-raise-a-dollar ratio will vary enormously between direct-response acquisition and institutional funder pipelines, so presenting one blended number to a board risks hiding which channel is actually earning its budget.

Continuing education

1.25 points

Leadership and Management

Learning objectives

  • State the four kinds of director work, strategy, people, the relationships only the director can hold, and upward management, and hold the floor of one development visit a week at whatever altitude the role commands.
  • Write an annual development plan whose every revenue goal decomposes into donors times rates times amounts, with three to five resourced strategies that each name what the shop will stop doing.
  • Build the development budget from the plan as an investment case, compute whole-program cost to raise a dollar, and answer the three budget fights with priced options and per-channel returns.
  • Run the weekly 30-minute huddle, the monthly numbers hour, and monthly one-to-ones, and block the director's own calendar for visits, strategy, and stewardship.

Designed for CFRE continuing education. Not yet accepted; no CFRE points can be claimed.

Lessons

  • Video lesson

    From doer to director

    I Pause · Leadership and Management

    22 min
  • Template· DOCX

    The annual development plan

    III Discern · Leadership and Management

    30 min
  • Field guide· XLSX

    Budgeting and defending your budget

    VII Multiply · Leadership and Management

    19 min
  • Field guide· PDF

    The weekly operating rhythm

    VI Accompany · Leadership and Management

    14 min

This is members-only material.

Members get every lesson, template, and worksheet in all eight tracks, plus the support to put them to work in your shop.

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