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Practitioner · typically years 2–7Annual Giving & Direct ResponseMembers

Annual Giving Systems: Calendar & Segmentation

Graduate from one-off appeals to a segmented, scheduled program with lapsed-donor recovery built in.

Through the Higher Ed lens

Segments map cleanly onto class-year cohorts and the reunion calendar, and this is one of the few sectors where the module's sample-size caution barely applies: a large alumni file gives A/B testing real statistical power that a small shop's list never gets. The recently-lapsed recovery sequence works well on alumni whose giving fades once the graduation-adjacent solicitations stop landing.

Continuing education

1.25 points

Securing the Gift · Leadership and Management

Learning objectives

  • Define the six behavior-based segments a small shop can maintain and explain why recency, frequency, amount, and tenure predict response better than demographics.
  • Pull each segment fresh from saved database queries before every send and adjust the three sentences that change between versions.
  • Build a twelve-month calendar that crosses segments with seasons, runs mail and email as one wave, and sets production deadlines ahead of each ship date.
  • Run a four-touch recovery sequence for recently lapsed donors, tiered by last gift, that ends with a release letter.
  • Design a single-variable split test on one appeal, measure it by completed gifts and revenue rather than opens, and log the verdict.

Designed for CFRE continuing education. Not yet accepted; no CFRE points can be claimed.

Lessons

  • Video lesson

    Segmentation that a small shop can run

    II See · Current and Prospective Donor Research

    21 min
  • Template· XLSX

    The 12-month appeals calendar

    IV Invite · Securing the Gift

    25 min
  • Template· DOCX

    Lapsed donor recovery sequence

    VI Accompany · Securing the Gift

    18 min
  • Field guide· PDF

    A/B testing without a data team

    II See · Leadership and Management

    14 min

This is members-only material.

Members get every lesson, template, and worksheet in all eight tracks, plus the support to put them to work in your shop.

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